Annual Corporate Social Responsibility Report 2014/15
Delivering sustainable growth for passengers and communities
Chief Executive's Introduction
Welcome to our Corporate Social Responsibility (CSR) Report. Reflecting on 2014/15, I am delighted to report another excellent year for M.A.G. With industry leading rates of passenger growth and financial performance the fundamentals of our business are strong. Our airport operations provide direct connections world-wide to 270 destinations, support 40,000 jobs in the regions we serve and touch the day-to-day lives of so many including, our colleagues, our customers, business partners, suppliers and local communities.
With the Airports Commission, chaired by Sir Howard Davies, advising the Government on the case for further airports capacity in the UK, the focus on aviation has never been sharper. This year we published long term sustainable development plans for all of our airports. By consulting widely, our plans have benefitted from the views of a wide and diverse group of stakeholders and they set out our ambitious plans for the future. Looking forward, we believe Manchester, London Stansted and East Midlands Airports can all double in scale, ensuring that our airports play a vital role in meeting the UK’s growing demand for connectivity. To deliver this potential our airport infrastructure must continue to develop and we have continued to make substantial investments, including the announcement of a £1 billion investment programme at Manchester which, over the next 10 years, will transform the airport.
In meeting the opportunities and challenges that our growth presents we have choices. Guided by our enduring values, this year we have updated our CSR Strategy. Our strategy will ensure that the benefits of our growth are shared by the communities we serve. In particular I am delighted that our on-site Airport Academies will continue to work closely with those who have found it difficult to enter the workforce, this year training 509 people and placing 651 into jobs. Our educational partnerships have strengthened with record academic results at Manchester Enterprise Academy, our long standing partner school and the launch of a number of exciting new projects, including the London Stansted Aerozone, our flag-ship project to provide an on-site education centre, which will support more than 5,000 local young people annually. By working with our partners and with the support of our colleagues we aim to inspire the next generation as they consider their future careers.
It will be increasingly important to our future development that we are able to de-couple our growth from the environmental impacts that result. I am encouraged therefore that despite growing passenger numbers by 11% our net carbon emissions have fallen by a further 16%. Aircraft noise can be intrusive and we continue to work hard to reduce the impact of aircraft noise. With the implementation of our Noise Action Plans, we are finding innovative ways to refine and improve the way that aircraft operate and we are encouraged that in time investments by our airline partners will continue the trend towards newer and quieter aircraft types.
Benchmarking our CSR work against other leading businesses can provide an extra challenge to identify areas where we can improve. This year we were delighted to achieve a score of 97% in the Business in the Community CSR Index, the highest in our industry sector and an endorsement that we continue to embed responsible practices within our business. We were also delighted that we retained a number of important accreditations including the Carbon Trust Standard, the environmental management standard ISO14001 and, at East Midlands and Manchester Airports, the prestigious BITC Community Mark.
Whilst our work to date provides us with a firm foundation and a clear strategy, achieving our plan will present a range of challenges. It will be important that we continue to share progress by reporting regularly in a clear and informative way. I thank you for taking time to read our report and I welcome your comments.
Chief Executive, M.A.G